Michael Roebuck's Blog

The other day I tried sending an email to a Yahoo! Merchant Professional client and it was promptly returned to me stating the account had been suspended. This concerned me as I maintain the website and wasn't aware of anything. The website was live and working, but why wasn't this particular email address?

I logged into their email control panel and saw a message in red stating the email address had unusual activity and the account was blocked from sending, saving or receiving emails for up to 48 hours.

This was unacceptable as who can be without email for 48 hours? I called Yahoo! and had the engineers take a look around. A little later I received an email stating it was fixed. I responded it wasn't. Time ticked away and eventually I called back and was then advised to delete the over 416,000 unread messages in the account. Basically, my client saved copies of orders, delivery confirmations and apparently everything else that they ever received via email. I deleted the sent mail and few folders containing older confirmations and everything started working again.

Moral of the story.... If you use the webmail feature on Yahoo! Bizmail, delete some email every now and then!

Another Moral..... Deleting 100,000 emails 100 at a time via an Apple iPhone while sitting on the side of the road is not fun.

Labels: bizmail, email, yahoo